Shipping policy

Delivery

Free delivery to England, Wales and most of Scotland. No minimum spend, no hidden extras. The price you see is the price you pay.

How long it takes

Delivery usually takes 1 to 2 weeks from the date you order. Some items take longer, for example beds that are made to order or items on pre-order. Where that applies, the expected date is shown on the product page before you buy. If anything changes after you order, we'll let you know straight away.

Where we deliver

  • England and Wales: free delivery to all mainland addresses.
  • Southern and central Scotland (postcodes starting DG, EH, G, KA, ML and TD): free delivery, usually 1 to 2 weeks.
  • Rest of mainland Scotland (postcodes starting AB, DD, FK, IV, KW, KY, PA and PH): we deliver most items, but delivery can take 2 to 3 weeks and some addresses, particularly in the Highlands, need checking before we can confirm. If we can't deliver an item to your address, or an extra charge would apply, we'll contact you before dispatch and you can cancel for a full refund.

We're not currently able to deliver to Northern Ireland, the Isle of Man, the Channel Islands, the Isles of Scilly or the Scottish islands (including Orkney, Shetland, the Western Isles, Skye, Mull, Arran and Bute), or to BFPO addresses.

If you're not sure whether we can deliver to you, please get in touch before you order and we'll check for you.

Booking your delivery

We book orders in within 24 hours. Here's what happens:

  1. You'll get a phone call or a text and an email with a link to our booking portal.
  2. Pick the day that suits you (Monday to Friday) along with a three hour delivery slot.
  3. You'll get a reminder text the day before, too.

So we can keep you posted, please give us both a mobile number and an email address at checkout. Without them we can't book your delivery in.

If you no longer need your order, you can cancel it by logging in to your account on our website.

What our delivery team will do

Every delivery is a two-person service to your ground floor entrance or front door.

Our team doesn't unpack items, assemble anything or take packaging away. Most of our furniture is flat-packed and needs assembly, so please plan for that. A few items arrive ready assembled, and where that's the case the product page says so.

If our team feels there's a real risk of damaging your product or your home, or of hurting themselves, they'll leave your items somewhere safe and convenient instead. It's worth measuring your doorways, stairs and any tight corners before you order, and clearing a path on the day.

Ordering more than one item

Our products come from more than one supplier, so if you order several items they may arrive on different days. We'll let you know when each one is booked in, and there's no extra charge for this. If you'd rather split your order across delivery dates of your choosing, please get in touch before you order, as a separate delivery charge may apply.

Need a hand?

If you're not sure whether we can deliver to you, or you've got a question about access, call us on 0333 335 7124 or email support@anybed.co.uk before you order. We'd much rather sort it out up front.